04th February 2021 06:15:42 Hours
The Army-managed ‘Laya Safari’ Hotel at Palatupana, Yala has once again been awarded the winner of the Booking.com Traveller Review Award - 2021 with a rating of 8.2 out of 10 marks due to the service, being rendered during this global pandemic where travelling mattered more than anything else with all the required health and safety rules and regulations as per COVID-19 protocols.
‘Laya Safari’ throughout the year 2020 has successfully maintained the highest level of customer-care rating at all times with all positive feedbacks from its visitors who stayed there during previous months between March-December 2020. This exceptional review score from guests would benefit the industry while impressing customers to select Laya Safari as their continued most preferred holiday destination in the whole of Asia.
On several previous occasions, ‘Trip Advisor 2019 Certificate of Excellence’, Expedia ‘Loved by Guests Award Winner 2020’ and “Trip Advisor Traveller’s choice 2020” awards with a rating of 8.6 out of 10 were won by ‘Laya Safari’ and only 35 hotels in Sri Lanka were recipients of those incentives. In the Hambantota region, ‘Laya Safari’, ‘Shangri-La Hambantota’ and Cinnamon Wild Yala were the recipients of the Award respectively.
The Team Laya Safari for the continuous guest service rendered throughout the past 2 years with minimum complaints and highest guest satisfaction expects to continue its journey, providing the best of the service to all its visitors by expediting ongoing refurbishment requirements of the property. With upgraded facility, the Hotel expects to make it the most sought Hotel of the Laya Chain elevating it to match with all international and domestic travellers standards in the future, elevating the hospitality industry goals to impressive heights.Sport media | Nike SB
